If that did not work you can try updating the audio driver by selecting "Update Driver Software" instead of "Uninstall" then restart your computer Restart your computer, and check if problem is solved Right-click the audio driver and select uninstall Open Device Manager and look for Sound, video and game controllers. Go to Start Menu and type Device Manager
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Have you tried updating/reinstalling the audio drivers of your computer? If not, here are the steps. My name is Jenq a Windows 10 user like you and an Independent Advisor.